Enecta Return & Refund Policy

Here at Enecta, we fundamentally believe you will be satisfied with the products you purchase with us.

That’s because Enecta carefully follows and controls the entire production chain to make sure our customers always receive high quality products.

If you feel that you are not fully satisfied with your purchase for any reason, you may request a refund off the purchase price within 30 days from the date of purchase.

We will try to help you in the best possible manner.

How can I request a refund?

1. To start your return/exchange process, please, fill out and submit the above form with your name or telephone number as well as your order number.

2. Indicate which products you'd like to return and why. You can add an additional comment if needed.

3. Once your form is sent, you will receive an automatic email confirming that your request was successfully submitted.

4. Within 48 working hours one of our Customer Care representative will reach out to you.

 

Please fill in the form

Refund

If your request is approved you will be notified through email. Your refund will then be issued within 48 working hours.

Please note that the refund can only be made on the card/account you used to place your order. We are not able to transfer money to a different bank account or any other payment method.

Your money will appear on your account within a few days, depending on the policies and time procedures of your bank.

 

 

Enecta Return & Refund Policy

Here at Enecta, we fundamentally believe you will be satisfied with the products you purchase with us.

That’s because Enecta carefully follows and controls the entire production chain to make sure our customers always receive high quality products.

If you feel that you are not fully satisfied with your purchase for any reason, you may request a refund off the purchase price within 30 days from the date of purchase.

We will try to help you in the best possible manner.

How can I request a refund?

1. To start your return/exchange process, please, fill out and submit the above form with your name or telephone number as well as your order number.
2. Indicate which products you'd like to return and why. You can add an additional comment if needed.
3. Once your form is sent, you will receive an automatic email confirming that your request was successfully submitted.
4. Within 48 working hours one of our Customer Care representative will reach out to you.

 

Refund

If your request is approved you will be notified through email. Your refund will then be issued within 48 working hours.

Please note that the refund can only be made on the card/account you used to place your order. We are not able to transfer money to a different bank account or any other payment method.

Your money will appear on your account within a few days, depending on the policies and time procedures of your bank.

Please fill in the form