For us quality doesn’t end at the moment of packaging of our Cannabis Extracts and the interaction with our customers isn’t limited to the moment of purchasing.
Enecta offers a pre- and post-sales service of assistance and consulting, in order to make your experience easy, secure and conscious, from all points of view.
Our team is made up by professionals with different competencies, who will be able to assist you before, during and after the purchasing process.
WeCare, the Enecta Customer Service is available from Monday to Friday, 9:00 - 18:00, excluded public holidays. Response time may go from 12 to 48 hours, according to the period of the year and our workload.
In order to receive a more efficient and immediate reply to your query, we suggest you to indicate the number of the order you require assistance for, and the reason for which you are contacting us, in the subject field of your e-mail.